See the 3 numbers first, then read the policy
4.5/5 average rating
84,241 reviews
181,737 active users
99.9% uptime
ban21 has been operating since 2021, and is present in 14 countries, so the privacy policy is not just on paper, it is also in use.
What counts as sensitive data
Sensitive data includes login, device, and payment details
Which information is viewed
We keep your name, phone, email, IP, device model, and session data separate; in transactions with bKash, Nagad, Rocket only the necessary reference is shown, nothing unnecessary
Why this gets special importance
Many Bangladesh users log in from mobile in Dhaka, Chattogram and Khulna, so low data usage and quick verification are essential
What ban21 App collects, and why
Total five data types required
Account and Support
Basic information is required at registration, and when you talk to support, your message history may be viewed, which helps detect ban21 Login issues
Session and Usage
How long each page stays open, from which device you are signed in, and when you log out — we track these to maintain a stable experience on ban21 APK and App.
How does additional security work
Two-factor authentication is enabled
Encryption and access control
Sensitive data is encrypted, and internal access is restricted, so no one can view internal information unnecessarily
Device verification and alerts
Extra verification appears when signing in from a new phone or an unfamiliar browser; this helps especially with the rapidly changing mobile setups in Dhaka
What are your additional rights
Four rights are clearly stated
View, edit, limit
You can view your own data, correct any errors, and restrict some uses; if you have another request, write to ban21 Contact page.
Know what you'll get in brief
We do not keep unnecessary data; if any data is kept, we also explain why.
If you want to delete or deactivate data
One request at a time
Account closing steps
Log in and contact support to start account-related requests; some information may remain temporarily for legal or security reasons.
Cookies can also be controlled
Cookies can be reduced from browser settings, but on some pages saved login and faster loading may be slightly affected
Cookies and data sharing rules
Only essential cookies are enabled
What kinds of cookies are used
Session, preference, and security cookies may be used; without these login and page loading won't be as smooth
With whom can data be shared
The part needed for payment verification or support may be viewed only within limits; references related to bKash, Nagad, Rocket are also within that limit.
What to do if you need to contact
Start in one line
Questions about privacy, cookies, or data security? Go to the ban21 Contact page; if needed, your account, login, and support-related information will be reviewed together.
Finally, it's important to understand how your data is used in the ban21 App, so bookmark this page and if needed, review again with ban21 Login.